From initial contact, trip planning, booking, and over three months of communication, I emailed with Hien back and forth. She was so patient, kind, quick to respond, helpful, and an absolute joy to work with (even with my million emails!) I even got to meet her at Indochina’s office in Hanoi and felt like I was greeting an old friend 🙂
Once arriving at the first of four total airports for our 12-day trip, every single guide (Sunny in Hanoi and Ninh Binh, Tiger in Hoi An, Ms. Hoa in Saigon, and Sary in Siem Reap), not only met but absolutely exceeded our expectations! Professional, incredibly knowledgeable, friendly, and so comfortable to be around, my husband and I loved our tour guides and felt that they were the secret ingredient for our perfect vacation. On top of that, our drivers were also always courteous, kind, and absolutely incredible drivers. I can’t imagine being a driver in Vietnam, but ours were among the very best!
In a part of the world with developing infrastructure, tourist resources, and transportation options, having a private driver and guide saved us time and gave us peace of mind. From start to finish, Indochina Pioneer was a joy to work with and I can’t recommend the company enough. Go on and book with them already!