More Than 5-Star Experience
Mr. Lam and Indochina Pioneer made our recent trip to Vietnam and Cambodia more than a five star experience. I love to plan trips for my friends and myself. When I started planning for our group of six, I contacted six top-rated travel agencies on TripAdvisor. Mr. Lam’s return email and the unique itinerary stood out among all other top agencies: from hotel choices, Halong Bay cruise to variety activities and in-depth visits. The combination of food and city tours is great. During planning, Mr Lam always replied promptly and provided valuable insight and great suggestions. Mr Lam was very patient and put everything together smoothly when we decided to add two more friends last minute. Mr Lam is very experienced and understands the needs of different travelers very well. It turned out we had a couple picky eaters in our group. Mr Lam and the tour guides made timely adjustments and made sure everyone were well taking care of.
Our tour guide Mr Toan in Hue and Hoi An deserves a special thank you. He is very knowledgeable and humorous. He is also very thoughtful and prepared. A little thing goes a long way, like a chilled wet napkin after a long walk, a wet napkin handed to you right after you sample some banana bought on the street, a map for you right on the spot when you have some free time. You can feel he loves Hoi An and wants to show you everything he knows. When people get tired, he adjusted pace accordingly and kept everyone going. He made sure everyone is well taking care of in the group.
I highly recommend Indochina Pioneer. In fact, a couple of my friends are so impressed by our trip and they already contacted Mr Lam to plan their trip to Vietnam.