Indochina Pioneer-Amazing tour!!!
We just returned from a 16 day trip to Cambodia and Vietnam where I traveled with my son (age 13) and my parents. Lam at Indochina Pioneer Tours helped us plan our Vietnam trip (and all our internal flights including from Cambodia to Vietnam), and we had an amazing experience! I was impressed with Lam from the very beginning because he always replied to my emails promptly and was able to accomodate all my travel itinerary requests before our departure. Initially, I contacted several different tour companies about my itinerary. Lam’s quote included all the activities, locations and hotels I had requested at a reasonable cost, and I felt better knowing I was supporting a locally owned and operated company. We traveled as a family with a private car/drive and guide in each location.
Once we arrived in Vietnam, Lam contacted us via phone to make sure everything was going well. In fact, he contacted us a few times during the trip just to check in and see if we needed anything. Things were great because we had excellent local guides and very safe drivers in each of our locations. We started our Vietnam trip in Ho Chi Minh City with one day spent on the Mekong Delta in a boat tour. Then we traveled to Hoi An where we had a fantastic early morning bike ride to a local fishing village. We also enjoyed our cooking glass with Gioan Cooking company. Next we were off to Hue for a historical tour of the city. And we concluded our trip in Hanoi followed by a 3 day, 2 night boat tour of Halong Bay. This was a lovely way to end our trip because the bay is beautiful and so relaxing. We had a flight cancellation with our return trip back home to California, and Lam was able to extend our Halong Bay trip for an extra day which we appreciated. He even came by the hotel in Hanoi to settle everything with the changes. He was incredibly personable and helpful, and we really enjoyed meeting him and his family.
I would highly recommend Indochina Pioneer for anyone interested in a trip to Vietnam or the other countries where they operate. The company offers top-notch service and they are super flexible and able to cater an itinerary to your needs/interests. All our guides were very friendly, always on time, knowledgable and helpful. Our hotels were clean, the food was amazing, and our overall experience was fantastic. Honestly, I don’t know how Indochina Pioneer is able to provide such personal service to their clients, but it made us feel so comfortable and welcome in Vietnam!