High quality, personalised customised service
Lam provided efficient, attentive personalised service according to my needs and budget. He planned a very interesting tour of sapa, hanoi and bai tu long bay for my family of 14 (mix of adults, teens and young children). I liked that he was not pushy unlike other tour companies who force you to confirm and pay at the first enquiry. He was present to welcome us with lunch and explain a bit about the country, even provided a local cell phone for 24hr contact and followed up at the end of the tour. Never experienced such personalised service from a director of the company! Our designated guide and driver were very attentive and accomodating. Everything went smoothly. My family and I really enjoyed our holiday. Thanks Indochina Pioneer! You got it right by putting your guests first!