Great Service and value
Six of us went on a 22 day trip covering lots of Vietnam and a bit of Cambodia. Lam was the guy that organised this for us. We saw a lot of sights, ate great food and were assisted by good guides and drivers. We designed an ambitious program which saw us cover a lot of country. Mr Lam was in communication with regularly in the months before our trip with lots of advice and what to see and where to stay. he was always patient and helpful. I doubt we would have found some of the amazing places and hotels without him. we chose the 3 star level of hotel and were amazed at some of the great places we stayed – highlights were La Siesta in Hanoi and Tam Coc Garden in Ninh Binh.
Another feature of Indochina pioneer was the in country support. We stuck some minor issues with flights and Lam was always contactable to sort stuff out.
Our trip included a lot of meals and almost without exception the quality of the restaurants and food was great!
We met Lam for lunch in Hanoi and he was keen to receive feedback and is committed to continuous improvement of his service.
another highlight was staying and a beachfront resort (Hoi An Boutique) in Hoi An which enables us to relax by the pool in the morning and then travel a few Ks to experience the world heritage delights of Hoi An.
One of our learnings was we probably pack in to much and did not allow enough down time but again there was nothing I would want to leave out.
I am happy to recommend Indochina Pioneer if you want a tailor made tour of Indochina. Lam is a wonderful organiser.