Excellent Tour Company I ever dealt with June 2017

I was in Viet Nam for 18days on a solo tour for the first time in my life. I have dealt with Mr Lam who was a Director of the company. He was very negotiable, very responsive to my eMails, very reasonable, very active respectable young man. While I am on my tour, according to the agreed schedule I wanted to replace with some other attractions which I really liked after I heard about that particular attraction. I thought it was not possible because I have agreed for everything in black n white. But after sending an eMail to Mr Lam, he was very happy to change the schedule according to my request without charging any extra. He is really approachable and very flexible. I can recommend him to any traveller around the world. Even he has contacted me(in Australia) several times over phone from Viet Nam. Indochina Pioneer has booked all my domestics flights without any problem. And also they have booked nice, comfortable (3 to 4 stars)hotels, Home stays, Boutique hotels starting from HoChiMing City , Da Lat, Nha Tranh, Hue, Ha Noi, Sa Pa and Halong Bay. The packages included all breakfasts, and some lunches. I did not have any problems with hot water in any of the accommodations I had. Indochina Pionneer chosen me a best cruise liner for my overnight stay in Halong Bay. That was the best cruise I ever had with a balcony. All the guides and drivers were very thorough in their fields of expertise in explaining the history of attractions while driving to the sites and on-sites. All the guides I had in my journey were very helpful. All the drivers were very good in their defensive driving techniques specially in hilly places and on very narrow roads. Even I got sick with muscle cramp on my calf while walking and could not walk further..that time the guide has given me a good relaxing massage on the roadside for about half an hour and could start walking with a bit of a pain again after that. They were so helpful when you are in trouble or in pain or need any medical attention.They are very well trained. I do not have anything to complain about Indochina Pioneer Travel Co. in Ha Noi. I will consider the same company for my future travel to (Asia) Cambodia, Thailand and Laos in future. I think they have the best competitive deals I ever gone thru’ with other local companies. I did not have any problems with food where I ate from their hotels they have booked. Thanks Mr Lam for hosting a grand lunch for me on my last day in Ha Noi just before my departure to Australia. Much appreciated

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