Excellent from the very beginning
We had 21 days on a private tour and every detail was perfectly arranged. Perhaps, the Spanish speaking skills of guides can ve improved, but overall they were very helpful and committed with their job. I want to highlight the performance of Juan (Hanoi), Miguel (Hoi An), Chao (Ho Chi Minh City) and La (Luang Prabang, Laos).
Hotels were as we asked and the timing for the visits was very good.
I recommend this travel agency!