Reviews on Our Service
“To create unique, personalized Asia holidays” is Indochina Pioneer’s promise to our dear customers, and we strive to exceed their expectations. Thus, it is our honor to hear about their unforgettable journeys in Vietnam, Laos, Cambodia, Thailand and beyond. Read the testimonials from our customers about their experiences with Indochina Pioneer, including the ratings and comments on attractions, guides, activities, hotels, and food.
"Professional & Excellent Customer Service"
I have had the pleasure of working with Ryan for the last few weeks to get an itinerary down for a trip to Vietnam. Due to unforeseen circumstances we had to postpone the trip, but I was extremely impressed with the amount of time and detail Ryan put into making our itinerary. Fingers crossed we are able to make a trip work in the future!
"Fun family vacation in Vietnam, Cambodia, Laos"
We had a great experience with Indochina Pioneer. Elly was our travel consultant and helped us plan a family-friendly trip. She tailored our itinerary and made numerous modifications based on our questions and suggestions. Our family of six, with kids ages 5-13 all enjoyed activities that included basket boat, foot massages, lantern making in Hoi An; Cu Chi tunnels and Mekong Riverboat ride near Saigon; elephant riding, waterfall, bear sanctuary in Laos; Angkor Wat, waterfall and floating houses in Cambodia. Hotels were great. The guides all spoke English well and were accommodating for any itinerary changes based on kids preferences. And the price was very reasonable for what we received. I highly recommend them.
"Great Experience in Vietnam and Cambodia"
Our family of five just got back from a wonderful experience exploring Hanoi, Halong Bay, Hoi An, Saigon, the Mekong Delta, and the Angkor temples. Kata Tran customized a tour based on our interests (and not only kept in touch with us via WhatsApp during our visit but also took the time to meet us in Hanoi), the local guides were knowledgeable and spoke excellent English, and the drivers delivered us safely to our destinations (no small feat given the often challenging traffic patterns) and kept us hydrated. Highlights were the Hanoi street food tour with Trang, visiting the Ba Na Hills Golden Bridge with Snow, biking through rice fields with Toan and a cooking class at the Kumquat Hoi An restaurant, crawling through Cu Chi tunnels and exploring Saigon and the Can Tho floating markets with Hiep, and ascending to the “Heaven” level of Angkor Wat with the assistance of Mister Pasquale.
We wanted a trip for 2 of us, somewhat last minute, and didn’t feel like putting in all the effort to plan it. Hien skyped with us and put together a trip that was AMAZING. We loved Cambodia, but suggest 2 half-day tours of the temples instead of one or two all-day tours. You will get templed-out. Everything will blur together. Definitely try The Bug Cafe. It’s definitely something to talk about later. Our favorite city in Vietnam was Hoi An and we wouldn’t have thought of it if it wasn’t for Hien. Bring your favorite dress and they will remake it for you in 48 hours, buy leather, and try all the delicious food. We highly suggest adding on a cooking class or a lantern class. Hien even came and met up with us at the end of our trip to meet with us personally.
All excellent. Fantastic travel agent. Elena was fantastic and very kind. A great professional. No doubt highly recommended.
"Very enjoyable tour by Indochina Pioneer!"
Used agent Lizzie who looked after us very well from start to finish. We wanted boutique hotels with pools as like to steer clear of large multinationals and each one selected was superb. We had done our research prior so knew where we wanted to stay so Indochina Pioneer was flexible. Coming from NZ, we found Halong Bay disappointing – polluted water and too many boats. But loved Luang Prabang, Laos just a 45 min flight from Hanoi. It was the highlight for us. No large tour groups & lovely colonial French architecture. Quieter than Viet’s hot spots. Buddhist culture, elephant conservation, serene waterfalls.
Lizzie kept in touch the whole way & adapted our itinerary as requested. Our guides in Hanoi and Laos were excellent. Use a Vietnam based agent like Indochina Pioneer to plan your land content. Nothing beats the local knowledge and back up if things go wrong. Thanks Lizzie & Indochina Pioneer for a great trip.
"Fulfilled Promises – Use Indochina Pioneer when traveling to Asia"
For about a month, I solo traveled through Vietnam, Laos, and Cambodia and enjoyed the most beautiful trips of my life. Although nervous about doing this trip alone, Mr. Lam Duong promised my safety came first. Each guide in each city took care of me like I was family. Everywhere I went throughout SE Asia, the guides and the locals make you feel at home. The sights are one thing, but the culture is true beauty. I had a blast every single day knowing I was safe, and knowing that I had a full itinerary every day. Each guide was flexible to the itinerary as well. If you are ever planning on traveling to Asia, I 100% recommend using Indochina Pioneer. My itinerary was fantastic, my guides took care of me, and the hotels were beautiful. Thank you again for all of your help Lam!
Must See Destinations: Hoi An, Sapa, Siem Reap, Luang Prabang.
Simon TeevanSaudi Arabia
"10 out of 10!"
Just back from a fantastic 2 weeks in Cambodia & Vietnam, all organised by the fantastic Kata Tran in Indochina Pioneer. Cannot recommend them highly enough. They gave us great options from which to choose in terms of places to visit, hotels to stay in, tours to take, etc. And, they were very flexible regarding any changes we wanted to make. All guides were great – all locals with great English and very knowledgeable. 10 out of 10!
"Amazing Vietnam private tour"
This is the 1st time we’ve been to Vietnam and we absolutely love it.
Big thanks to Kata (our tour organiser), who has been very accommodating to our requests. The tour was well organised and everything flowed smoothly.
We stayed in Hanoi (2 nights), Halong Bay (1 night) and Hoi an (2 nights), wished we could have stayed longer. Great hotels with delicious breakfast, excellent halong bay cruise and friendly tour guides (Tony from Hanoi and Snow from Danang) and drivers.
Big thumps up to Indochina Pioneer.