Reviews on Our Service
“To create unique, personalized Asia holidays” is Indochina Pioneer’s promise to our dear customers, and we strive to exceed their expectations. Thus, it is our honor to hear about their unforgettable journeys in Vietnam, Laos, Cambodia, Thailand and beyond. Read the testimonials from our customers about their experiences with Indochina Pioneer, including the ratings and comments on attractions, guides, activities, hotels, and food.
"The quintessence of travelling: hospitality"
We visited Vietnam and Cambodia in July 2011 and this was a trip to remember for the rest of our lives. My husband and I owe this to Indochina Pioneer and especially Lam, the company owner, who made this trip a memorable experience, in all aspects. We felt like an old friend was hosting us in his country. We found ICP on the internet along with a number of tour operators providing services in the area, and from the first few communications we understood that they offer more than just a tour. We highly recommend ICP to those who want more than just an itinerary. Thank you Lam for all the memories you offered and both Theo and I are looking forward to see you again.
Maureen SGold Coast Qld
Just returned from 16 day tour, weather wasn’t kind approaching wet season so quite a few wet days. We had 4 tour guides, one was very good the others were too intent on giving us very old history and had no regard for the discomfort of traipsing through rain to look at old monuments. Wouldn’t recommend that you do the train trip from Hue to Hanoi, 13+ hours of rocking & rolling! All hotels were comfortable. Cooking class was hilarious.
All in all a good trip, but if you are not a good walker or find it hard to jump into various small boats then re-think this kind of trip
I have read reviews of other travellers who have used ICP I am happy to find that we are not alone in praise of this great tour company and staff.We experienced the same personalised attention and professionalism right through out our tour. I had looked at brochures of different tours through out indochina but could not get excited or happy with the results.I found ICP on the web the tours were exactly what I was after I could change or tailor the tour to my needs.All the information regarding visas,medical, tips etc were very well covered and we had a very good idea before leaving Australia.Our tour was for 21days (vietnam, Cambodia,Laos) I was given a list of the Hotels with web sites before leaving so I look at all of these and the reviews on tripadviser and was very happy with the result.There were many highlights on our tour the homestay,at MaiChau,Farm visit at Hoian,Buddhist Nunnery for lunch were some of the memories.Hanoi,and Laos were quite special as were the people we meet along the way, so warm,kind and friendly.These are magical places to see and experience, we have come away with some beautiful memories of all these lovely countries and people.Indochina Pioneer has set a very high standard for others to follow. Thankyou Lam for the memories.
Kat MUnited Kingdom, Romsey
"Fantastic Service – a great trip personalised to everything we wanted"
Having had a passion to travel to Vietnam for many years I finally decided that this year was the year i’d finally get there. Roping the partner along for the ride I researched and wrote down all the sights I wanted to see and places to visit and hoped to fit as many as possible into two weeks as that was all we were able to have off work. Having stumbled in Indochina Pioneer online I sent in a query (as I did with a few companies) to see what sort of itinerary and prices I could get for a bespoke private tour. Indochina were by far the friendliest, easiest to talk to and gave me a great service on a personal level, I felt I knew the country and the staff even before we arrived! At every stop there was a friendly face and the guides we had were all really passionate about their work and made us feel special and welcome in their country. They changed the timings of some tours to suit us and it was just fantastic to bypass loads of other tour groups with our own guide/transport to make a truly memorable holiday. We did everything we wanted to (which was a lot! 6 places in two weeks) and got lots of advice and help. I felt safe and comfortable at all times. One of the hotels we were due to stay at was under going refurbishment in the lobby so we got a free upgrade to another hotel! We were informed and asked our opinions before this was done and just felt so refreshing to be asked than than be told something was happening. We were given restaurant recommendations, help with finding shopping and checked on to make sure everything was going ok. Thank you so much for making such a great experience for us. Do not hesitate in the slightest to recommend these guys
Jan CAustralia, Pearth
"Super holiday and everything was handled with expert detail."
This was one of the best holidays we have ever had. From the first email to the last everything was done to perfection. We were met from our cruise ship with wonderful friendly tour guides who knew and told us everything we needed to know about our tour. This was a second visit back to Vietnam for my husband who served there many years before so it was wonderful for him to see how things have changed. Nothing was too much trouble for our tour guides and they even took the time to show us the best place to shop . We could not fault anything about our tours and we would recommend this super friendly Tour Company to all with no hesitation. Thank you so much Tung for all your time and research. It was an absolute pleasure. Jan and John Australia
Rawson-GillUnited Kingdom, Leicestershire
"Simply the best holiday experience that I have ever had."
This is a new Vietnamese company organised by a young Vietnamese family man who has spent time in Australia and is totally in tune with the demands and expectations of someone who has never visited Vietnam before.
We corresponded extensively before booking the trip and were given lots of suggestions and alternatives to this tailor made holiday. We started in Hanoi where we were met at the airport and taken to our Hotel as a couple. The guides have a good grasp of English and extensive knowledge of their country. We went to Halong bay for an enchanting night on a boat, to Hue, Hoi An , Saigon and to Siam Reap. All the Hotels chosen were in the heart of every attraction. I could not have chosen better. We had many guides and drivers and and found that the whole experience flowed seamlessly and without any problem. We were phoned up at least for times to check up on our progress and how we felt about the trip. The manager is clearly very keen to make a success of his business and I can confirm that he has done this.
We have experienced Vietnam on a very personal level and feel that we could not have had a better experience. There were many meals provided for us and the restaurants and stops chosen were outstanding.
I would recommend that you check out Indochina Pioneer as a very reasonably priced and safe company to deal with.
"Outstanding and Faultless’"
An “Outstanding Holiday” thanks to Indochina Pioneer and their most helpful staff. Organised a 7 day private independent tour through Laos on short notice and cannot commend them enough on their diligence for organising a faultless trip. Well, I would have to say that our trip to Laos was very memorable due to our fantastic driver ‘Jai’ who navigated those winding roads without incidence and ‘Sunny’ our guide, must also be commended on his terrific job. His knowledge and passion for his country, cheery nature and friendliness added to the overall experience.
The flexibility of the private tour allowed us the opportunity to stop and immerse ourselves into the local culture visiting schools and villages.
We travelled in April which can be the hottest month but found it relatively mild (maybe we were just lucky) although we didn’t avoid the distant smoke haze from the countryside farmers burning off their fields.
The trip organisation was superb!! Not once did we encounter any problems.
I would not hesitate to refer Indochina Pioneer Travel onto anyone wishing for an Asian experience.
suuuueeeeeeeeeeeeRochester, New York
"Quality and personal attention were the hallmarks of our trip"
It is not that Indochina Pioneer got us around to the “must see” and typical tourist sites so well – it was the consistent quality, across the board, of everything we did, including the “off program” items! Kids hot and sweaty in Saigon, they were there with a suggestion of a water park! Group getting too hot and tired to trek around the Hmoung village? Switch gears and visit the house of an individual family. Interested in watching a cart pulley sand up a hill? Let’s stop the bus and hang out and do that. Would you like to visit an orphanage/do some social outreach on your trip? That can be planned too (in our case, our trip was two families providing a heritage trip for our adopted Vietnamese chiilldren to see their roots, hence the orphanage visits where our kids presented gifts and money – sort of a “give back” to their roots- by the way, the entire Indochina Pionner staff got behind that – the purpose and goal of the trip – so proud to show off our children’s birth country to them, so happy that the children, given their challenging start in life, went on to live a good life in America). Our trip was the perfect combination of a more or less set agenda and adventure/serendipity. Viet Nam is a wonderful, colorful,confusing, exciting place to travel. With the right amount of input and free time, it is awesome.
DebbiH_FWFort Worth, Texas
"We felt as if we were the company’s only clients!"
Even though this company is listed as “private day tours”, they do it all! We had some unique requests for our trip to Vietnam, and Indochina Pioneer spent months communicating with us through prompt and efficient e-mails to get everything just right. The activities planned for us were of excellent quality, and the local tour guides were courteous, caring and extremely personable. The owners of the company communicated with us several times throughout the trip to be sure things were going well, and we still hear from them, now weeks after we are home. We felt as though we were the company’s only clients! I would highly recommend Indochina Pioneer when considering Asian travel.