“To create unique, personalized Asia holidays” is Indochina Pioneer’s promise to our dear customers, and we strive to exceed their expectations. Thus, it is our honor to hear about their unforgettable journeys in Vietnam, Laos, Cambodia, Thailand and beyond. Read the testimonials from our customers about their experiences with Indochina Pioneer, including the ratings and comments on attractions, guides, activities, hotels, and food.
Jan CAustralia, Pearth
"Superb holiday and grandchildren loved it."
This was our second holiday arranged by Indochina Pioneer Travel and everything was as good as before with just a few minor hiccups. Super attention was paid to every detail and the grandchildren enjoyed it all especially the swimming pool at the Royal empire Hotel. Nothing was too much trouble to Mr Tung who organised everything from start to finish and it is nice to know that when you arrive at your chosen destination all the little things have been taken care of. Thank you again for a wonderful holiday and we can highly recommend this wonderful company to all. Jan and John Australia
Isabel NHamilton, New Zealand
"Variety in Vietnam"
Magical country to travel in. So much to see and do and the food was exceptional.
Hoi An was the place we gave top marks to – – shopped for 3 days, had clothes made and swam in the China sea. Had some exciting rainy days in HCMC where the street outside our hotel became a river. In Hue we were treated to a Banquet dinner and were entertained like royalty. Sapa was exceptional – the hill tribes are so friendly and even though they want you to buy their crafts, they are not pushy, just helpful and welcoming. Trekking to our homestay was great – through the rice fields passing many small villages and enjoying the interaction with the local people.
Halong Bay overnight on a junk to visit the spectacular caves was a great way to end our holiday. Indochina Pioneer was invaluable with the personal touch. Always ready to advise and guide us on our way. Top marks everyone. Hope your business flourishes and you enjoy the company of many more travellers to your wonderful country.
"Personalized service at exceptional value that will appeal to independent travelers (who hate standardized tours)"
We are just back from a 2 week trip in Vietnam and Cambodia which was absolutely fantastic, thanks to the exceptional service and attention to detail by Lam and his tour guides.
We were originally planning to do this trip on our own using LP but after researching a bit online, we stumbled upon Indochina Pioneer. I sent out an enquiry just to validate the feasibility of the itinerary we were planning and was blown away at the promptness in response and the willingness to accommodate our specific request rather than point us to a prefabricated package tour. As my interactions with Lam continued, I was more convinced of his professionalism and decided to let him handle the logistics for our trip.
This turned to be the best decision we made. Every single day of the trip we were reminded of the level of attention to detail that was paid to every aspect of our trip (an example being making arrangements for a few hours in a hotel room near the train station to freshen up when we arrived back from Sapa – we didn’t expect this and were pleasantly surprised). The pacing of the trip was great as well and met the specific things we had requested for. One of the best parts of the experience was the level of flexibility provided throughout the trip and how we were able to make last minute adjustments to the program without having to jump through hoops or to hear about additional costs. As a matter of fact we didn’t have to pay a single additional dollar for anything beyond the initial fixed cost. This was great peace of mind and allowed us to enjoy the trip rather than worry about surprises.
The few times that we did need help, Lam was always just a phone call away (using Indochina provided mobile phone for the duration of the trip) and was extremely helpful in resolving any confusion immediately. A big thanks to Lam and his team for making our trip truly enjoyable and memorable.
"The quintessence of travelling: hospitality"
We visited Vietnam and Cambodia in July 2011 and this was a trip to remember for the rest of our lives. My husband and I owe this to Indochina Pioneer and especially Lam, the company owner, who made this trip a memorable experience, in all aspects. We felt like an old friend was hosting us in his country. We found ICP on the internet along with a number of tour operators providing services in the area, and from the first few communications we understood that they offer more than just a tour. We highly recommend ICP to those who want more than just an itinerary. Thank you Lam for all the memories you offered and both Theo and I are looking forward to see you again.
Maureen SGold Coast Qld
Just returned from 16 day tour, weather wasn’t kind approaching wet season so quite a few wet days. We had 4 tour guides, one was very good the others were too intent on giving us very old history and had no regard for the discomfort of traipsing through rain to look at old monuments. Wouldn’t recommend that you do the train trip from Hue to Hanoi, 13+ hours of rocking & rolling! All hotels were comfortable. Cooking class was hilarious.
All in all a good trip, but if you are not a good walker or find it hard to jump into various small boats then re-think this kind of trip
I have read reviews of other travellers who have used ICP I am happy to find that we are not alone in praise of this great tour company and staff.We experienced the same personalised attention and professionalism right through out our tour. I had looked at brochures of different tours through out indochina but could not get excited or happy with the results.I found ICP on the web the tours were exactly what I was after I could change or tailor the tour to my needs.All the information regarding visas,medical, tips etc were very well covered and we had a very good idea before leaving Australia.Our tour was for 21days (vietnam, Cambodia,Laos) I was given a list of the Hotels with web sites before leaving so I look at all of these and the reviews on tripadviser and was very happy with the result.There were many highlights on our tour the homestay,at MaiChau,Farm visit at Hoian,Buddhist Nunnery for lunch were some of the memories.Hanoi,and Laos were quite special as were the people we meet along the way, so warm,kind and friendly.These are magical places to see and experience, we have come away with some beautiful memories of all these lovely countries and people.Indochina Pioneer has set a very high standard for others to follow. Thankyou Lam for the memories.
Kat MUnited Kingdom, Romsey
"Fantastic Service – a great trip personalised to everything we wanted"
Having had a passion to travel to Vietnam for many years I finally decided that this year was the year i’d finally get there. Roping the partner along for the ride I researched and wrote down all the sights I wanted to see and places to visit and hoped to fit as many as possible into two weeks as that was all we were able to have off work. Having stumbled in Indochina Pioneer online I sent in a query (as I did with a few companies) to see what sort of itinerary and prices I could get for a bespoke private tour. Indochina were by far the friendliest, easiest to talk to and gave me a great service on a personal level, I felt I knew the country and the staff even before we arrived! At every stop there was a friendly face and the guides we had were all really passionate about their work and made us feel special and welcome in their country. They changed the timings of some tours to suit us and it was just fantastic to bypass loads of other tour groups with our own guide/transport to make a truly memorable holiday. We did everything we wanted to (which was a lot! 6 places in two weeks) and got lots of advice and help. I felt safe and comfortable at all times. One of the hotels we were due to stay at was under going refurbishment in the lobby so we got a free upgrade to another hotel! We were informed and asked our opinions before this was done and just felt so refreshing to be asked than than be told something was happening. We were given restaurant recommendations, help with finding shopping and checked on to make sure everything was going ok. Thank you so much for making such a great experience for us. Do not hesitate in the slightest to recommend these guys
Jan CAustralia, Pearth
"Super holiday and everything was handled with expert detail."
This was one of the best holidays we have ever had. From the first email to the last everything was done to perfection. We were met from our cruise ship with wonderful friendly tour guides who knew and told us everything we needed to know about our tour. This was a second visit back to Vietnam for my husband who served there many years before so it was wonderful for him to see how things have changed. Nothing was too much trouble for our tour guides and they even took the time to show us the best place to shop . We could not fault anything about our tours and we would recommend this super friendly Tour Company to all with no hesitation. Thank you so much Tung for all your time and research. It was an absolute pleasure. Jan and John Australia
Rawson-GillUnited Kingdom, Leicestershire
"Simply the best holiday experience that I have ever had."
This is a new Vietnamese company organised by a young Vietnamese family man who has spent time in Australia and is totally in tune with the demands and expectations of someone who has never visited Vietnam before.
We corresponded extensively before booking the trip and were given lots of suggestions and alternatives to this tailor made holiday. We started in Hanoi where we were met at the airport and taken to our Hotel as a couple. The guides have a good grasp of English and extensive knowledge of their country. We went to Halong bay for an enchanting night on a boat, to Hue, Hoi An , Saigon and to Siam Reap. All the Hotels chosen were in the heart of every attraction. I could not have chosen better. We had many guides and drivers and and found that the whole experience flowed seamlessly and without any problem. We were phoned up at least for times to check up on our progress and how we felt about the trip. The manager is clearly very keen to make a success of his business and I can confirm that he has done this.
We have experienced Vietnam on a very personal level and feel that we could not have had a better experience. There were many meals provided for us and the restaurants and stops chosen were outstanding.
I would recommend that you check out Indochina Pioneer as a very reasonably priced and safe company to deal with.