Client Testimonials

We are committed to giving our customers unforgettable experiences in Vietnam, Laos, Cambodia and beyond, not just something staged for tourists. Read testimonials written by our customers about their experiences in Indochina after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food.

United Kingdom

"A 81 day private tour in Vietnam,Cambodia,Loas and Thailand all ran smoothly ."

Our contact at Indochina Pioneer was Kata who helped put together a great private tour.We could always contact her during the trip and whilst in Hanoi she also visited us at the hotel to say hello.This kind of service is so important to independant travelling for peace of mind if problems arise.We will use Kata again for our planned Myanamar tour .

Trip Advisor
India, Nashik

"seven day family trip to north vietnam"

On the recommendation of friends & relatives who’d had the Vietnam experience, our family of 8 decided to visit North Vietnam for a week in late December 2015..
Being totally unfamiliar with this country, we needed someone in Hanoi to organise the entire trip for us.& to hand-hold us through all the activities.
We selected Indochina Pioneer Co.because of the rave reviews seen on tripadvisor..
We were pleased to receive very prompt e-mail replies to our queries from the officer-in-charge Ruby.Since there were old folk and very small children in our group we needed the tour to be custom made for us . We needed to travel by boat and road transport to the maximum, and yet see the best of North Vietnam.. Accordingly Ruby organised visits in Hanoi to the key museums, restaurants and cultural programs . And excursions through the countryside and the waterways .of Cam Toc & Halong Bay.. A guide was at our disposal from the start to the end of our trip . All hotel bookings , transport , tickets to attractions , & meals were included in Ruby’s package which we found quite reasonable . She even assisted us in obtaining entry visas to Vietnam..
Our first excursion to Vietnam was smooth and incident free , thanks to the very personalised service given to us by Ruby and her team . I have no hesitation in recommending Indochina Pioneer to any first time visitor tho Vietnam .. .

Trip Advisor
Australia

"Wonderful experience!"

We found Indochina Pioneer through Trip Advisor and decided to try them. I had contacted another company that I had used previously but their response was not the trip we wanted to plan.

Kata replied to my request with excellent communication and seemed to understand what I wanted to plan (because she did). Kata happily made some adjustments to our itinerary before we locked in the final version, which was exactly what we wanted. Additionally, it was all within the budget we’d set. We also had a say in the accommodation but those selected were excellent choices and we were happy to go with their recommendations.

Our trip was from Hanoi to Hanoi over 15 days. From the moment we were picked up at the airport to the moment we left the service was exceptional and everything went smoothly even when we asked for changes mid-trip as a result of sickness. I emailed Kata about making the changes and in a short time she was phoning to make sure we were fine and let us know what action she was taking. This was very reassuring.

Our guides throughout were wonderful, with strong communication skills and knowledge, and a sense of humour, they made our trip a pleasure.

Thank you for all the hard work putting together our trip and ensuring everything ran smoothly.

Trip Advisor
New Zealand, Dunedin

"13 Fabulous days in Myanmar"

Kata Tran of Indochina Pioneer organised yet another great trip for me. This is the 4 or 4th time I have used Kata at Indochina Pioneer. This time it was Myanmar. What a fabulous stop she organise with great hotels and excellent guide. I was taken to places other tourists I spoke too missed out on seeing. I have absolutely no problems at all. I cannot recommend Kata and Indochina Pioneer enough. I am happy to talk to anyone looking at considering using Kata and Indochina Pioneer. Email rigby17@gmail.com. The tour I did was independent just me driver and guide. Just a wonderful holiday.

Trip Advisor
New Zealand, Auckland

"An incredibly interesting and stress free holiday"

Indochina Pioneer was recommended to us by friends – we were not disappointed. We were impressed by their efficiency and organisation, from the start of a short planning period, right through to the end of our travels.
We had a rather vague idea of what we wanted to see and were open to their suggestions. Our travels included the obvious tourist destinations, but two of the highlights were places we had no previous knowledge of. Firstly the coastal area of mud flats and mangroves in the Nam Dinh and lunch on a clam shack. Another highlight was the amazing Cao Dai Temple west of Ho Chi Minh City.
At all times, transport, hotels, day tours and the care from our guides and drivers was excellent. When we left Vietnam we felt there was still so much to see, and look forward to another visit with Indochina Pioneer with their knowledgeable and friendly staff.

Trip Advisor
Australia, Brisbane

"Allround great experience"

The experience was far more than what we expected. Kata Tran was the organiser and communicating with her was great, she answered all our queries even though I am sure they were sometimes trivial. The guides and drivers in Ho Chi Minh and Hanoi were excellent with their knowledge and sense of humour and were very accommodating.
We will certainly use this company again and refer to our family and friends.

Trip Advisor
Singapore

"Amazing Introduction to Vietnam and wonderful trip!!!"

We engaged Indochina Pioneer tour for our annual family trip of 9 person. Mix of young adults and elder people. Previously we have not been to Vietnam before and we did not expect the trip to turn out a blast !!!

Our trip brought us to mountains and rural areas of Sapa , to the amazing Halong Bay and lastly to Hanoi!

I, myself came with little expectations but left with admiration on how the country has grown ! All thanks to Mr Lam and their team for the fantastic tour and introduction.

The tour was well arranged. With good accommodation to the less mobile elder adults as well as the younger adults. Accommodation was great and food is fantastic! There are no “outlet” stores shopping and all recommendations on where to go is base on our requirements and their knowledge of the country.

Very tailored tour to suit our family.

Our guide also had an excellent command of the English language. I would say even better than myself. 🙂
This helped greatly in bridging the gap in understanding Vietnam’s culture

I would highly recommend Indochina Pioneer tours to anyone looking for a wonderful holiday in Vietnam.

Great job !! Keep it up!!

Cheers!

Regards
Julian Ma (Singapore)

Trip Advisor
United States, California

"Best way to see Vietnam!"

I decided to book our tours in Vietnam through Indochina Pioneer after seeing all of positive reviews here on Tripadvisor. Lam, the proprietor, definitely did not disappoint! He worked with us to customize an itinerary for Hanoi, Halong Bay, Hoi An, Hue, and My Son, providing us with a well-organized PDF booklet of all our planned excursions. In addition, his pricing is very competitive – far less than the cost of similar tour companies based here in the U.S.

The planning couldn’t have been easier, and we felt very well taken care of throughout our one-week (too short) stay in north and central Vietnam. Friendly tour guides awaited us at the airports in Hanoi and Hoi An to take us to our hotels. Sure, many hotels offer this service for a fee, but it was nice to have it all arranged at once, rather than coordinating with multiple providers.

WHEN (not if!) we come back to Vietnam, we will definitely work with Indochina Pioneer again. I only wish we had found them sooner! We would have been able to get better rates on our hotel stays than what we were able found on our own. We highly recommend Indochina Pioneer, *especially* for those tourists visiting Vietnam for the first time. Thank you again, Lam! Our trip was amazing!

Trip Advisor
N/A

"Trip to Hanoi and Danang"

We just got back from Hanoi and Danang. Tks so much to Kata for arranging the tours. We really enjoyed ourselves. The restaurants that were recommended were great! Thanks.

Trip Advisor