Client Testimonials

We are committed to giving our customers unforgettable experiences in Vietnam, Laos, Cambodia and beyond, not just something staged for tourists. Read testimonials written by our customers about their experiences in Indochina after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food.

United States, California

"Best way to see Vietnam!"

I decided to book our tours in Vietnam through Indochina Pioneer after seeing all of positive reviews here on Tripadvisor. Lam, the proprietor, definitely did not disappoint! He worked with us to customize an itinerary for Hanoi, Halong Bay, Hoi An, Hue, and My Son, providing us with a well-organized PDF booklet of all our planned excursions. In addition, his pricing is very competitive – far less than the cost of similar tour companies based here in the U.S.

The planning couldn’t have been easier, and we felt very well taken care of throughout our one-week (too short) stay in north and central Vietnam. Friendly tour guides awaited us at the airports in Hanoi and Hoi An to take us to our hotels. Sure, many hotels offer this service for a fee, but it was nice to have it all arranged at once, rather than coordinating with multiple providers.

WHEN (not if!) we come back to Vietnam, we will definitely work with Indochina Pioneer again. I only wish we had found them sooner! We would have been able to get better rates on our hotel stays than what we were able found on our own. We highly recommend Indochina Pioneer, *especially* for those tourists visiting Vietnam for the first time. Thank you again, Lam! Our trip was amazing!

Trip Advisor

"Trip to Hanoi and Danang"

We just got back from Hanoi and Danang. Tks so much to Kata for arranging the tours. We really enjoyed ourselves. The restaurants that were recommended were great! Thanks.

Trip Advisor
United States, Louisiana

"An incredible experience!"

We’re back home but our hearts are still in Vietnam. Thanks to Indochina Pioneer we had the trip of a lifetime! Mr. Lam suggested we book the 17 day Classic Vietnam Tour and it was absolutely unforgettable! Great guides, drivers, itinerary, hotels, activities – we could not be happier. Everyday we woke up thinking the trip simply could not get any better, and yet it did! We know we will travel with Indochina Pioneer again and recommend them to all our friends.

Trip Advisor

"High quality, personalised customised service"

Lam provided efficient, attentive personalised service according to my needs and budget. He planned a very interesting tour of sapa, hanoi and bai tu long bay for my family of 14 (mix of adults, teens and young children). I liked that he was not pushy unlike other tour companies who force you to confirm and pay at the first enquiry. He was present to welcome us with lunch and explain a bit about the country, even provided a local cell phone for 24hr contact and followed up at the end of the tour. Never experienced such personalised service from a director of the company! Our designated guide and driver were very attentive and accomodating. Everything went smoothly. My family and I really enjoyed our holiday. Thanks Indochina Pioneer! You got it right by putting your guests first!

Trip Advisor

"A Fantastic Vacation in Vietnam Thanks to Indochina Pioneer!!"

Wow, what a fantastic trip we had to Vietnam. Kata and her team at Indochina Pioneer made it easy and care free. From the moment of first contact to the end of the tour Kata was responsive and professional. Even though we altered our plans several times, Kata was patient and gave logical suggestions.

All of our guides were great, as were the variety of hotels. Everything was taken care of and the tours were flexible. So we could add things or change things around.

I highly recommend this tour company.

Trip Advisor
United States, California

"Wonderful personalized tours of Angkor and Vietnam"

We did an online search for a tour operator for Vietnam and Cambodia. Surprisingly there were quite a few of them. This one stood out because of their website. We were happy to see they were ranked highly on Trip Advisor. In addition, they belong to all the travel agency associations that we are familiar with, and that is comforting to know, especially when you have to prepay for the whole tour to an unknown company in a foreign country. Anyway, we made the right choice. The sales manager, Kata, is absolutely delightful to work with. She was prompt and helpful from the first contact. We needed a customized tour because of our tight schedule and she arranged everything to fit our needs. We get to choose exactly the hotels we wanted and which places we wanted to go. And if we don’t know where to go she would give up tips as to the best places to see. The whole trip went smoothly thanks to her. The tour guides were also very good and helpful.

Trip Advisor
United Kingdom

"Two day introduction to hanoi"

Buddhist temple a haven in a busy city and the wonderful water puppet show, followed by a rickshaw ride around the Old Quarter was enough for the first afternoon after an 11 hr flight.
Day 2 was a visit to Ho Chi MIn mausoleum, the delightful temple of literature and the museum of culture, rounded off by experiencing the delights of street food in the evening.
Staying at the superlative Metropole Hotel made this two day intro to Hanoi wonderful

Trip Advisor
Moscow, Idaho

"Excellent trip, very professional"

We had an excellent experience planning our private tour for 4 persons. Kata rerouted us 9 times to satisfy our wishes and was very quick at answering questions and trying to find our best options. We had a few problems such as a delay in the arrival of 2 of the travelers & Kata made sure they would join the others very quickly, having to make new reservations on the spot. One traveler got sick and again Kata with the help of our guide Tin Tin in Saigon arranged to have someone stay at the hotel overnight while the others were on the Mekong river. Finally Kata helped us again to rebook a flight from Vietnam to Myanmar having missed our departing flight. We were amazed by the competency of Kata and Indochina Pioneer agency, their kindness and ease to work with. Way to go Kata.
We had such an incredible trip, enjoyed every part of it. Our guides were very competent, friendly, knowledgeable and shared a lot of their experiences with us making it more personal.
I would recommend this agency anytime

Trip Advisor
Moscow Idaho

"SE Asia tour"

Kata and the staff at Indochina Pioneer were so fantastic! We had a wonderful diverse tour including sightseeing, but also interaction with the people and guides. We didn’t just “see” the sights, we had a deep cultural exchange and experience. Most telling is the service provided when there was a problem. When we had a problem with one of our internal flights, they sent 4 people to the airport to help us! And 2 people at the next airport for our connecting flight! When I had “traveler’s tummy” the guide found a lovely young woman from Vietnam who was so kind and nursed me back to health with the local Vietnamese remedies. I am so grateful for the wonderful trip and will savor the memories for many years to come! Thank you Kata, staff and all of our great guides!

Trip Advisor