Reviews on Our Service
“To create unique, personalized Asia holidays” is Indochina Pioneer’s promise to our dear customers, and we strive to exceed their expectations. Thus, it is our honor to hear about their unforgettable journeys in Vietnam, Laos, Cambodia, Thailand and beyond. Read the testimonials from our customers about their experiences with Indochina Pioneer, including the ratings and comments on attractions, guides, activities, hotels, and food.
ScottCrows Nest, Australia
"Thank you Tran Minh Tuan Mr Quoc"
Mr. Tran Minh Tuan & Mr. Quoc guide and driver in Hue and HoiAn have been fabulous, informative friendly, helpful and great companies. The whole trip booked via Indochina pioneer and so far fantastic
"Best Tour Guide Service ever!"
My partner and I felt so safe and comfortable on our tour. The tour guide and driver were so accommodating. I had so much fun and I actually miss it so much. Will be using the same tour company on my next trip!
"Laos, Cambodia, Thailand"
We needed a 2-week break after a freezing and miserable Melbourne winter and visit Asia – but not VN, Bali, etc. Laos was suggested by Helen at Indochina (found her in an ad) and we had 12 nights through the region in excellent hotels, with great guides. Nothing went wrong really – one minor glitch was fixed with a Whatsapp message. So good planning and great real-time support available.
"Help with the Vietnam trip planning"
I am visiting Vietnam in the first week of Jan 2020. I reached out to Indochina Pioneer for help planning my trip. Though I did not eventually engage them due to my shortened vacation plan, Indochina Pioneer was very helpful and professional in providing all the insights into the trip. Especially Ms. Phuong who has been very patient with all my questions. I even offered to pay them a token amount for all their help which Indochina Pioneer politely denied. I wish to engage them in my next trip to Vietnam.
Kerri SMaryland, USA
My visit to Thailand and Vietnam was a trip of a lifetime! Lizzie diligently worked with me to create a trip that included everything that I wanted to see and do—-learn about the country, culture and foods. Everything about the trip was perfect. Hotels, tours and most especially the tour guides! The tour guides were so knowledgeable and flexible and I feel so blessed to consider them my friends now. They really made the trip for me!
Lizzie Pham, I can’t sing your praises enough for your attention to detail! You and everyone I met along my adventure have a special place in my heart. You opened my eyes to amazing places and people. I can’t wait to explore more countries with you!
This is the second time we used Indochina Pioneer. Earlier this year we used them for a great tour of Thailand and this time for another great tour in Vietnam. We are very lucky to of worked with Kata Tran, and she spent much time in helping us customize a tour based on the amount of time we wanted to spend in Vietnam. We really feel spoiled that we can arrange a private tour and customize the tour further throughout the tour. We have been so happy to have private tours as tours are the most efficient but we were always turned off by large tours and everyone following someone carrying a flag. With a private tour, we can call the shots as there will be a place that we want to spend more time and places we want to spend less time. The tour guides and driver coordinate perfectly so as we finish one place, our van would be waiting for us with the air condition on and cold water. I actually asked one of the tour guides that were subcontracted by Indochina Pioneer and was very pleased when they said that really enjoyed working with Indochina Pioneer because they can see that Indochina Pioneer really wants the best for their customers and that to ensure that, they hire the best subcontractors and take care of them also so everyone is happy. I hope Indochina Pioneer and Kata Tran prosper and grow larger and there are other places that we want to travel and would like to use Indochina Pioneer again and again.
Trish WBig White, Canada
"Superb Travel Agency and Consultant Kata Tran"
We have just returned from a 17-day excursion in Southern Vietnam, Bangkok and Chiang Mai. Kata Tran was EXCELLENT to deal with. She listened to what we wanted to do for our tour and she delivered! The guides and drivers were great. The guide’s knowledge of the sites and English was very good and the drivers were timely and caring. They always had a cold bottle of water and a cleansing towel ready for us when we returned from visiting a site. The whole tour unfolded on time and without a hitch. The highlight of our trip was visiting the Patara Elephant Park outside of Chaing Mai, Thailand, where we spent a full day with the elephants: learning about them and being taught how to communicate with them; feeding them; watering them; riding them in the jungle for 45 minutes; then bathing them. It was WONDERFUL. Kata recommended this particular Farm for an elephant experience and we were so happy because we had heard from others about their disappointment at some other elephant sanctuaries/excursions. Patara Farm is associated with the Veterinary Department of Chiang Mai University so you know the animals are well cared for and it shows.
We were disappointed with our hotel in Bangkok and Kata and the guide did everything they could to ensure our happiness and they definitely accomplished their goal.
I would HIGHLY recommend Indochina Pioneer and Patara Elephant Farm
John MMelbourne, Australia
"BRILLIANT TRAVEL AGENCY AND CONSULTANT (MS HIEN PHAM)!"
In 21018 we visited the southern half of Vietnam and loved it so much that we decided to do a 16-day tour of the north in March 2019.
We had a fairly good idea of where we wanted to go and stay (eg. A few days in Ha Noi, an overnight cruise on Ha Long Bay, stay in a mountain village, visit Hoi An, etc, etc), but we had no specific hotels or tours in mind.
Enter Indochina Pioneer and Ms. Hien Pham who was assigned to us. I found the company on the internet and after checking a few Trip Advisor recommendations I contacted them and began putting the details of our tour together (based largely on Hien’s recommendations).
She was ABSOLUTELY BRILLIANT!!! So patient, understanding and she left nothing to chance!!! And all at a very reasonable price (better quality – but cheaper than Australian package deals!!!) Everything (and I do mean EVERYTHING) went as she planned it. The great accommodation (eg. The Apricot Hotel in Ha Noi was outstanding – see my separate review), the tours, the local city guides, the transfers, etc, etc, all went well).
I can’t recommend Ms. Hien Pham and Indochina Pioneer highly enough. Book your tour with them – you won’t regret it!!!!!!!!!!!!!!!!!!!!!!
"Best Cambodia/Laos/Vietnam trip"
We chose Indochina Pioneer and they put together the best-customized tour for us. The timings were well planned and it became one of the memorable tours for us. Hien from Indochina was very helpful in planning. We were very particular about places, and she helped us to plan what we want. We started from Cambodia (Siem Reap, Tonle Sap Lake), then Laos (Luang Prabang), and then to Vietnam (Hanoi, Halong Bay, Hue, Cu Chi Tunnels, Ho Chi Minh City, Mekong Delta, Thien Duong Cave, Ba Be, Cao Bang, Ban Gioc Waterfalls). Every day we had a blast. The service was really good. And I’m booking through them again to Vietnam, Myanmar and Indonesia. And that tells how good they are. Thanks to Indochina Pioneer and special thanks to Hien for planning the best trip for us.