Client Testimonials

We are committed to giving our customers unforgettable experiences in Vietnam, Laos, Cambodia and beyond, not just something staged for tourists. Read testimonials written by our customers about their experiences in Indochina after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food.

United States, Los Angeles

"Surprise, surprise!! Another 5 star (but do read this one)"

I can’t speak highly enough of this company – it was truly one of the best trips we have taken (Turkey and Africa – with other tour companies – being the other two).

Four of us went on a 3-week private tour of Vietnam, Cambodia, and Laos all arranged by Kata, the representative who helped us. We had an excellent experience, including the sights, the guides (Rom in Siem Reap and Thuy in Saigon were fantastic), the hotels, and the restaurants (yep, that’s the whole shebang!). We loved every other hotel and every meal with two exceptions. The Chateau Restaurant = Restaurant Chateau in Saigon wasn’t good and the Moonlight hotel was nice but El Dorado in Hue might have been better – although others seem to love Moonlight).

Kata answered a kajillion questions prior to the trip with patience and reassurance. The itinerary was very flexible; we could add and eliminate activities as we pleased – even when we were there. You won’t realize certain things until you’re there, so you may want this kind of flexibility. A couple of the guides suggested a few additional activities that were fantastic.

A couple of side notes: Vietnam Airlines is the best of the worst, so if you’re flying within the country or to Laos or Cambodia, be prepared for changed flight times. The planes themselves were fine. If you start playing with the itinerary, keep hotel check-out vs. flight/drive times in mind (unless you don’t mind sitting around for a while with nothing to do). And do a street food tour with one of the guides – or two! Our street food tour with guide Duan in Hanoi was wonderful.

Trip Advisor
Australia, Sydney

"Great South Vietnam Holidays"

Lam organised a 3 weeks trips for our extended family (grandparents, 2 couples and kids) through South Vietnam. He was great to work with during planning and accommodated all our specific desires. He lined us up with great guides, full of enthusiasm and local knowledge (and having studied tourism). Lam stayed vigilant and available all the way through which was a great bonus for any small changes we needed organised.

I’m happy we chose him and the rest of the Pioneer team!

Trip Advisor
United Kingdom

"A 81 day private tour in Vietnam,Cambodia,Loas and Thailand all ran smoothly ."

Our contact at Indochina Pioneer was Kata who helped put together a great private tour.We could always contact her during the trip and whilst in Hanoi she also visited us at the hotel to say hello.This kind of service is so important to independant travelling for peace of mind if problems arise.We will use Kata again for our planned Myanamar tour .

Trip Advisor
India, Nashik

"seven day family trip to north vietnam"

On the recommendation of friends & relatives who’d had the Vietnam experience, our family of 8 decided to visit North Vietnam for a week in late December 2015..
Being totally unfamiliar with this country, we needed someone in Hanoi to organise the entire trip for us.& to hand-hold us through all the activities.
We selected Indochina Pioneer Co.because of the rave reviews seen on tripadvisor..
We were pleased to receive very prompt e-mail replies to our queries from the officer-in-charge Ruby.Since there were old folk and very small children in our group we needed the tour to be custom made for us . We needed to travel by boat and road transport to the maximum, and yet see the best of North Vietnam.. Accordingly Ruby organised visits in Hanoi to the key museums, restaurants and cultural programs . And excursions through the countryside and the waterways .of Cam Toc & Halong Bay.. A guide was at our disposal from the start to the end of our trip . All hotel bookings , transport , tickets to attractions , & meals were included in Ruby’s package which we found quite reasonable . She even assisted us in obtaining entry visas to Vietnam..
Our first excursion to Vietnam was smooth and incident free , thanks to the very personalised service given to us by Ruby and her team . I have no hesitation in recommending Indochina Pioneer to any first time visitor tho Vietnam .. .

Trip Advisor
Australia

"Wonderful experience!"

We found Indochina Pioneer through Trip Advisor and decided to try them. I had contacted another company that I had used previously but their response was not the trip we wanted to plan.

Kata replied to my request with excellent communication and seemed to understand what I wanted to plan (because she did). Kata happily made some adjustments to our itinerary before we locked in the final version, which was exactly what we wanted. Additionally, it was all within the budget we’d set. We also had a say in the accommodation but those selected were excellent choices and we were happy to go with their recommendations.

Our trip was from Hanoi to Hanoi over 15 days. From the moment we were picked up at the airport to the moment we left the service was exceptional and everything went smoothly even when we asked for changes mid-trip as a result of sickness. I emailed Kata about making the changes and in a short time she was phoning to make sure we were fine and let us know what action she was taking. This was very reassuring.

Our guides throughout were wonderful, with strong communication skills and knowledge, and a sense of humour, they made our trip a pleasure.

Thank you for all the hard work putting together our trip and ensuring everything ran smoothly.

Trip Advisor
New Zealand, Dunedin

"13 Fabulous days in Myanmar"

Kata Tran of Indochina Pioneer organised yet another great trip for me. This is the 4 or 4th time I have used Kata at Indochina Pioneer. This time it was Myanmar. What a fabulous stop she organise with great hotels and excellent guide. I was taken to places other tourists I spoke too missed out on seeing. I have absolutely no problems at all. I cannot recommend Kata and Indochina Pioneer enough. I am happy to talk to anyone looking at considering using Kata and Indochina Pioneer. Email rigby17@gmail.com. The tour I did was independent just me driver and guide. Just a wonderful holiday.

Trip Advisor
New Zealand, Auckland

"An incredibly interesting and stress free holiday"

Indochina Pioneer was recommended to us by friends – we were not disappointed. We were impressed by their efficiency and organisation, from the start of a short planning period, right through to the end of our travels.
We had a rather vague idea of what we wanted to see and were open to their suggestions. Our travels included the obvious tourist destinations, but two of the highlights were places we had no previous knowledge of. Firstly the coastal area of mud flats and mangroves in the Nam Dinh and lunch on a clam shack. Another highlight was the amazing Cao Dai Temple west of Ho Chi Minh City.
At all times, transport, hotels, day tours and the care from our guides and drivers was excellent. When we left Vietnam we felt there was still so much to see, and look forward to another visit with Indochina Pioneer with their knowledgeable and friendly staff.

Trip Advisor
Australia, Brisbane

"Allround great experience"

The experience was far more than what we expected. Kata Tran was the organiser and communicating with her was great, she answered all our queries even though I am sure they were sometimes trivial. The guides and drivers in Ho Chi Minh and Hanoi were excellent with their knowledge and sense of humour and were very accommodating.
We will certainly use this company again and refer to our family and friends.

Trip Advisor
Singapore

"Amazing Introduction to Vietnam and wonderful trip!!!"

We engaged Indochina Pioneer tour for our annual family trip of 9 person. Mix of young adults and elder people. Previously we have not been to Vietnam before and we did not expect the trip to turn out a blast !!!

Our trip brought us to mountains and rural areas of Sapa , to the amazing Halong Bay and lastly to Hanoi!

I, myself came with little expectations but left with admiration on how the country has grown ! All thanks to Mr Lam and their team for the fantastic tour and introduction.

The tour was well arranged. With good accommodation to the less mobile elder adults as well as the younger adults. Accommodation was great and food is fantastic! There are no “outlet” stores shopping and all recommendations on where to go is base on our requirements and their knowledge of the country.

Very tailored tour to suit our family.

Our guide also had an excellent command of the English language. I would say even better than myself. 🙂
This helped greatly in bridging the gap in understanding Vietnam’s culture

I would highly recommend Indochina Pioneer tours to anyone looking for a wonderful holiday in Vietnam.

Great job !! Keep it up!!

Cheers!

Regards
Julian Ma (Singapore)

Trip Advisor