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Client Testimonials

We are committed to giving our customers unforgettable experiences in Vietnam, Laos, Cambodia and beyond, not just something staged for tourists. Read testimonials written by our customers about their experiences in Indochina after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food.


"Well organized tour"

We found this agent from
An official goverment website. Me made our custom tour to vietnam and cambodia with indochina pioneer. Van is our tour consultant from indhochina pioneer. she is a wonderful person. We talk by email, She gave her opinion to my own plan and we arranged our tour together until i decided what suit me.
At the final confirmation, she emailed me brief schedule include the list what include and not.
Van always make sure that every tour we did just as same as our plan.
Indochina pioneer is a perfect tour agent you should choose to arrange your custom tour.
The car that pick us up and take us everywhere is as good as in the picture they sent us by email.
Van also prepare printed airline ticket and visa form for us when we went to cambodia.
We were so happy and satisfied with all indochina tour that make our journey to vietnam and cambodia such a memorable journey. Thanks to Van, mr tuan ( our guide in hanoi), the guide in siem reap ( sorry i forgot his name due to its hard to remember).
Thank you indochina pioneer

Trip Advisor
Big Pine Key, Florida

"Vietnam and Cambodia"

Our trip was amazing as we fell in love with Vietnam and Cambodia! The itinerary that Lam set up for the four of us was tailored to perfection, starting out in the old french quarter of Hanoi. After 4 days there it just got more fabulous as we traveled in our own lovely private van (a/c) towards Halong Bay for 2 nights and 3 days cruising on a beautiful boat viewing this incredible Unesco World Heritage site! Some of the best food was served daily very impressive. From there we traveled towards the south to Hue and Hoi An, both cities amazing! Then to Saigon. I would like to say the trip was enhanced by our personal guides, their knowledge of history, their stories and the smiles, this includes our drivers too! From there we flew to Siem Reap, Cambodia, and truly words do not convey the beauty one sees and experiences here. I will never forget this journey,
I also need to say every one of our accommodations were superb with extremely friendly and helpful staff and every bed VERY comfy, every room spacious and clean! Thank you so much Lam!

Trip Advisor

"WOW – Clockwork!!!"

We had a 15 day, 4 country trip arranged by Indochina Pioneer…everything we t perfectly. Guides, drivers, accommodations and schedule were all perfect. The IP was. Dru flexible and worked w/ is to tailor an unforgettable trip. Can hardly wait to use them again for other trips to the area!

Trip Advisor

"Motor cycle trip in Viet Nam"

We booked our trip through Indochina Pioneer and was very pleased with the itinerary
And facilities we encountered. Riding motorcycles is the only way to see the ” real Vietnam ” in our opinion. Indochina pioneer went out of their way to see that we got to
Vista and experience both the highlights of North Vietnam and the South. Meeting the local people was surely one of our high lights of the trip. Riding motorcycle s over one
Thousand miles from Hanoi to Saigon, we got to see first hand the beauty of the country.
Food was great as we enjoyed all of the local taste along the trip.
If you want to have the experience of a life time, then I would highly recommend
Indochina Pioneer and touring on motorcycles…

It was a trip of a life time and I ll never forget it…
I was in the military in 1968 and served in Vietnam. ,,,the trip brought back many
Memories….but I enjoyed it to the fullest. What a friendly country..
Lam was very helpful and went out of the way to see that we had the best time possible when touring around the country side on the motor cycles. Highly recommend Indochina Pioneer..great staff. Very accommodating Loved the trip.

Trip Advisor

"Excellent tour company – would recommend!"

Indochina Pioneer organised a two week trip to Vietnam for us. Our tour started in Hanoi, then we visited Sapa, Halong Bay, Hue, Hoi An and Ho Chi Minh City. We visited so many wonderful places but my personal favourite was Sapa – the mountain views were breath-taking.

Our consultant Lam was very responsive from our first contact, replying to our emails promptly, and he kindly met us for lunch in Hanoi to make sure we were enjoying our trip. We also called Lam during our trip as we had a minor query about one of our transfers, but Lam quickly reassured us that everything was in hand.

Everything ran very smoothly – a guide and a driver met us at every destination. The drivers were all very good – we always felt safe. The tour guides were excellent – all spoke great English and were really friendly. Most of all, they all had excellent local knowledge and they gave us a real insight into the history and culture of Vietnam.

Thanks Lam and our fantastic guides Tony, Thuy, Bao and Lan for making our trip so special and memorable.

Trip Advisor
Nhật Bản

"1 month, 4 countries, very happy customers!"

We could not be happier with Indochina Pioneer. We love to travel and I usually spend months and months planning our perfect trip on our own. However, this time a friend recommended Indochina Pioneer to me. I was skeptical since most travel agencies are far more expensive than if I were to plan it myself. I priced everything out so that I wouldn’t be bamboozled. To my surprise, they fit perfectly within our budget and were incredibly affordable. Their customer service is top notch.

We are currently living in Japan and the company is based in Vietnam. The customer service is top notch. Our agent called us multiple times, emailed us almost daily, and met us for lunch in Hanoi to make sure we were enjoying our trip. There are no words to explain how awesome the experience was.

We first went to Thailand, then to Laos, then to Vietnam, then on to Cambodia. There was someone to meet us at every airport. Everyone spoke perfect English. We had daily guided tours, in English. They took us to eat every day so that we could taste the cuisine, but within a safe environment. I was very concerned with safety and sanitation since I was pregnant. There was one night we had issues with our hotel and our agent took care of it immediately. Wonderful! wonderful! wonderful! I can’t say enough good things.

Book with this company. You won’t be sorry!

Trip Advisor
United States

"Vietnam & Cambodia – JUST RIGHT!"

Indochina Pioneer – Kata Tran/agent designed the PERFECT private tour for our introductory trip to South East Asia! From our first inquiries to the day of arrival Kata responded with touring information, support for VISA applications and answers to our questions – via a Skype session, emails, or a phone call. Indochina Pioneer developed the perfect itinerary for 4 adults who wanted more than a “standard tour” focusing on authentic activities: food experiences, historical sites, and active adventures. The balance of activities was perfect with a well timed “day on our own” in the middle of the 14 day tour! Our local tour guides were EXCELLENT providing us with a balance of walking, riding, and touring sites providing background information, personal insights, and a tourist’ “comfort level” that can only come from a “local” guide who is most familiar with the areas visited. The guides also considered our personal interests and professional backgrounds in “tailoring” our tour itinerary and experiences. From our airport greeting in Hanoi, Vietnam to our farewell in Siem Reap, Cambodia we were provided with EXCELLENT services: guides & drivers in an 11 passenger AC van, wonderful, comfortable and well located hotels, well chosen touring sites and experiences, delicious food experiences and much appreciated personal attention e.g., which ATM machines/reliable and safe, ideas for shopping, suggestions for “on our own” places to eat.
Highlight of of tour? We can’t pick out just one as every day was filled with incredibly memorable sights and experiences!
Indochina Pioneer – Thank You for making our once in a lifetime tour/trip to the beautiful countries of Vietnam and Cambodia EXTRAORDINARY!

Trip Advisor
New York

"First trip to Indochina"

This was our 1 st trip to Indochina and we were looking forward to it.
Lam helped us to plan our trip. He did a good job overall but being myself in the tourist bussness I think it is important that I be honest with him.
Our 1 st stop was Hanoi , our guide Nam was OK ,his english was not great and he spend a lot of time on his phone, but he was friendly and very respectfull.
on the next stop in Holong Bay Lam chose Aclass cruise ,the guide Tom was really nice and help us thru a very difficult situation,.,
On our trip to Hue and Hoi An our guide Mr Bang was very knowledgeable and spoke good english, the driver was good also.
The best guide we had was in HO Chi Ming city, Tiger spoke great english and was eager to show us and tell us everything about his city. He was very passionate about everything.
In SIem Reap we had a good guide as well and a great english speaking driver from T.J Go car rental.
So 3 out of 4 is pretty good.
As far as the hotels were concerned they were good , but the one in Siem Reap was too far from the city but good.
We wanted to visit PhnomPenh but according to Lam it was not worth it, we did it anyway on our own and it was really worth iand we should insist on saying that one should make it a point to visit it (Lam we found a great hotel FIT: OK boutique hotel)
.Had a little argument with Lam as we had too many days without activities planned but I guess we should have told him that we were the type of couple that wants to do a lot during our vacations I had also mentionned that I did not like to be taken to places that tried to sell you something but that never fails the guides do end up taking us to places like that.
All the cars and the drivers were very good and we felt very safe.
Overall our trip was well planned , there were few places that we could have visited if we had been told before , but it was too late we heard about it from people on different tours. We were willing to extend our stay as we actually did on our own.
Another thing we would have liked a few more lunches incorporated in our tours as like when we were taken straight from the airport to Cu Chi tunnels and there were no place to have lunch…..
We were promised a phone with data in each city but our guides did not know anything about it.
Overall it was a great 1 st trip and we liked the Vietnamese people and the Cambogian people.
Both the countries are beautifful and we hope that they will keep their originality as we saw a lot of construction going on with way too mordern buildings.
Thank Lam and all your guides for enjoying our trip and feeling that we must visit again in the near future.
PS: it was way too hot , better to visit in cooler months
N and H

Trip Advisor

"Excellent Tour Company I ever dealt with June 2017"

I was in Viet Nam for 18days on a solo tour for the first time in my life. I have dealt with Mr Lam who was a Director of the company. He was very negotiable, very responsive to my eMails, very reasonable, very active respectable young man. While I am on my tour, according to the agreed schedule I wanted to replace with some other attractions which I really liked after I heard about that particular attraction. I thought it was not possible because I have agreed for everything in black n white. But after sending an eMail to Mr Lam, he was very happy to change the schedule according to my request without charging any extra. He is really approachable and very flexible. I can recommend him to any traveller around the world. Even he has contacted me(in Australia) several times over phone from Viet Nam. Indochina Pioneer has booked all my domestics flights without any problem. And also they have booked nice, comfortable (3 to 4 stars)hotels, Home stays, Boutique hotels starting from HoChiMing City , Da Lat, Nha Tranh, Hue, Ha Noi, Sa Pa and Halong Bay. The packages included all breakfasts, and some lunches. I did not have any problems with hot water in any of the accommodations I had. Indochina Pionneer chosen me a best cruise liner for my overnight stay in Halong Bay. That was the best cruise I ever had with a balcony. All the guides and drivers were very thorough in their fields of expertise in explaining the history of attractions while driving to the sites and on-sites. All the guides I had in my journey were very helpful. All the drivers were very good in their defensive driving techniques specially in hilly places and on very narrow roads. Even I got sick with muscle cramp on my calf while walking and could not walk further..that time the guide has given me a good relaxing massage on the roadside for about half an hour and could start walking with a bit of a pain again after that. They were so helpful when you are in trouble or in pain or need any medical attention.They are very well trained. I do not have anything to complain about Indochina Pioneer Travel Co. in Ha Noi. I will consider the same company for my future travel to (Asia) Cambodia, Thailand and Laos in future. I think they have the best competitive deals I ever gone thru’ with other local companies. I did not have any problems with food where I ate from their hotels they have booked. Thanks Mr Lam for hosting a grand lunch for me on my last day in Ha Noi just before my departure to Australia. Much appreciated

Trip Advisor