On the recommendation of friends & relatives who'd had the Vietnam experience, our family of 8 decided to visit North Vietnam for a week in late December 2015..
Being totally unfamiliar with this country, we needed someone in Hanoi to organise the entire trip for us.& to hand-hold us through all the activities.
We selected Indochina Pioneer Co.because of the rave reviews seen on tripadvisor..
We were pleased to receive very prompt e-mail replies to our queries from the officer-in-charge Ruby.Since there were old folk and very small children in our group we needed the tour to be custom made for us . We needed to travel by boat and road transport to the maximum, and yet see the best of North Vietnam.. Accordingly Ruby organised visits in Hanoi to the key museums, restaurants and cultural programs . And excursions through the countryside and the waterways .of Cam Toc & Halong Bay.. A guide was at our disposal from the start to the end of our trip . All hotel bookings , transport , tickets to attractions , & meals were included in Ruby's package which we found quite reasonable . She even assisted us in obtaining entry visas to Vietnam..
Our first excursion to Vietnam was smooth and incident free , thanks to the very personalised service given to us by Ruby and her team . I have no hesitation in recommending Indochina Pioneer to any first time visitor tho Vietnam .. .