The face of our clientele

The face of our clientele

"Ann and I are pleased to share our experience whilst in the care of Indochina Pioneer(ICP). During our adventure to Vietnam, Cambodia and Laos, we were treated like family, and at every stage of our holiday, somebody was there to guide us..."

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Indochina Pioneer - Day Tours



GENERAL INFORMATION
> A deposit equal to 20% of the total cost, or $100 (US Dollar) per person on the trip, is required at the time of booking, whichever amount is the greater.
> The full or final payment is required 45 days before departure. 
> Should the tour be booked within 45 days to departure, full payment is required at the time of booking.
> Except as otherwise agreed by Indochina Pioneer Co., Ltd, Client’s payment shall be made by Western Union, Bank Transfer, Wire Transfer, In Cash in the country and by Credit Card.

A processing charge of 3% will be added to the total amount due when using a Credit Card. Any charges levied by the sending institution related to other methods of payments must be paid by the Client/ Agent and may include the correspondent bank's fees as well.   

For your security, Indochina Pioneer travel accepts payment methods as below:
 
I. Bank Transfer/ Wire Transfer:
For large payments we recommend Bank Transfers as the most secure transactions with the lowest fees.
Please note; Indochina Pioneer does not cover any transaction fees applied by your bank. Sender must cover all International bank transmission charges. It may include the correspondent bank's fees as well.    
                 
All Bank Transfers should be made to our bank accounts as below:

 

Our ANZ Bank acccount (usually takes within at least 5 worrking days)
>
Bank Account Name: Indochina Pioneer Co., Ltd
> Bank Name: ANZ Bank (Vietnam) Limited
> The International Banking Account Number (USD): 5853330
> Bank Swift Code: ANZBVNVX
>
Bank Address: Level 7, Sun City Building, 13 Hai Ba Trung Str., Hanoi, Vietnam
> Website: http://www.anz.com/vietnam

 

Our ACB Bank acccount (usually takes within 2 worrking days)
> Beneficiary Name: Le Sy Quyen                                    
> Beneficiary's Bank Name: Asia Commercial Bank                                
> Beneficiary's Bank Account No: 148906549                                
> Bank Swift Code: ASCB VNVX                                        
> Bank Address: 442 Nguyen Thi Minh Khai, Phuong 5, Quan 3, Ho Chi Minh City, Vietnam                
> Website:  http://www.acb.com.vn/en/                                                    


Important Notes for those who make the payment through wire transfer:
After the transfer, please email us the transaction receipt issued by the bank. Once we have received your payment, we will begin securing your bookings.
 

II. Visa or Master Card secure online CREDIT CARD payment via OnePay:
OnePay is a leading online payment company in Vietnam. Major credit cards such as Visa/ MasterCard and American Express (Amex) are accepted. You will be charged a       3% processing fee for Visa/ MasterCard and 3.8% for American Epress (Amex), on the total amount paid, when using this service.

Indochina Pioneer securely connects with OnePay Payment Gateway to accept Online Card Payments. All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored at our system (Merchant).

After you have received our Invoice Payment link via email, please check all information therein. If all the information is correct, please read the Terms and Conditions and check, then click Submit. You will then be directed to OnePAY Payment Gateway to pay us online with Visa, MasterCard and American Express with following steps:

- Fill in your Card information:
- The URL (Uniform Resource Locator) will begin with https://onepay.vn
- To make the payment fill in the information requested, then click “pay”.

Please note: If either OnePay or Indochina Pioneer has reason to believe that the payment you made was fraudulent, we reserve the right to hold your bookings and request another method of payment.

 


III. Western Union
Western Union (http://www.westernunion.com) is the fastest way to transfer your payments. You can transfer money at both a Western Union Agent close to your home or pay by credit card online (Western Union accept Visa, Master cards and other kinds of credit cards issued by banks in your home country). Please be advised that Indochina Pioneer does NOT  cover any transaction fees required by Western Union, these must be paid by you.
Please send your payment to Indochina Pioneer travel with information as below:

>  First name: Le
>  Last name: Sy Quyen
>  Address: Indochina Pioneer Co., Ltd. Suite 1004, H2, Viet Hung, Giang Bien, Long Bien, Hanoi, Vietnam
>  ID number: 145463025
Phone number: +84 983 145 799

After the transaction, please send us the following information:
>  Money Transfer Control Number (MTCN)
>  Secret code (if applicable).
> Name of sender. If paying with credit card please give name as shown on card.

IV.  Cash payments:
Cash payments can be made for the final amount directly to Indochina Pioneer via our company Tour Guide or accounts staff upon arrival, thereby avoiding additional fees. Please contact us for details on when final payments in CASH are accepted.


Travel safe, travel smart, with Indochina Pioneer!