About Indochina Pioneer
| Welcome to Indochina Pioneer Travel |
Created by a group of like-minded individuals who share an affection and expertise of the region, Indochina Pioneer aims to provide high quality holidays throughout Vietnam, Cambodia and Laos.
Our knowledge comes from years of practical experience leading and guiding visitors around this most spectacular part of Asia. We are dedicated to giving our clients the holiday experience of a lifetime and are confident that with our local know-how and regional connections we can do just that time after time. We understand the essential ingredients for any holiday; from clean and comfortable accommodation to excellent cuisine and the chance to immerse oneself in the culture of the country you are visiting.
Whether you are part of a group tour or a tailor made itinerary our staff both in the offices and out in the field will ensure that your every need is catered for. It is no secret that Asia and Indochina in particular places great importance on the well being of visitors to their shores. At Indochina Pioneer we believe passionately in the ethos of customer service and care.
We aim to scratch beneath the surface and unearth the real Indochina for you – its cultures, cuisines, history and peoples. We also believe in creating tours that strike a balance between scheduled events and free time, allowing you to see the destinations at your own pace.
Company Profile
› Company Name in English: Indochina Pioneer Co,. Ltd
› Company Name in Vietnamese: Công Ty TNHH Thương Mại Và Du Lịch Người Tiên Phong Đông Dương
› Business License No: 0102043595 issued by The Hanoi Department of Planning and Investment.
› International Tour Operator License No: 01-327/2010/TCDL-GPLHQT,
› Tax Registration Number: 0104313769
› Bank Account Name: Indochina Pioneer Co., Ltd
› Bank Account No: 0011373570226
› Name of Bank: Vietcombank, Hanoi Branch
› Bank Swift Code: BFTVVNVX001
› Bank address: 31 - 33 Ngo Quyen St, Hanoi, Vietnam
What we offer?
› High quality vacations throughout Indochina, including Vietnam, Cambodia and Laos
› Cultural and physical adventure holidays in Vietnam Cambodia and Laos
› Beach break and leisure vacations
› Overland classic voyages
› Business travel/ M.I.C.E travel
› Day trips and urban excursions
› Special interest tours/ theme tours, honey moon/ wedding tour packages upon request
What do we facilitate?
› Hotel and resort booking
› Airfare and ground transportation reservation.
› Tourguide service
› Visa arrangement
› Translator/ interpreter service
› Event organizer/ Charity trip facilitator
How are we recognized?
Indochina Pioneer is no doubt a thriving online travel supplier, dedicated to providing the finest online purchasing experience for all your travel needs. Indochina Pioneer strives to make itself the ultimate online travel superstore with the widest selection and best prices. We guarantee that you will enjoy our premier quality services.
We are also a reputable destination management company who support its international partners with best quality in service, tarriff and availibilty. Our partners have been enjoying our efficiency and effectiveness in serving our clients and instant responses in critical situation.
What we value?
We always believe that we are not merely showing new places to our fellow customers, but actually extending our knowledge of different ethnic cultures in Indochina to our customers. The development of the understanding and acceptance of all different ethnic cultures on the planet earth will, in our eyes, allow us to live in peace and harmony. We strongly urge anyone and everyone to come forward and experience the differences of our services compared to a regular travel agency. We are very sure that we will not only open up your eyes to these cultures and experiences but also your heart to them.
Indochina Pioneer works out of its way “To achieve bayond customer expectation". We view every customer as a customer for life. We work diligently to make sure your online purchasing experience is the smoothest, most pleasurable online purchase possible. We have the latest e-commerce and internet technologies to provide you with real time order status information, safe and secure SSL encrypted transactions and much more.
Our first-hand customer service
Online Customer Service is available (9:00am~5:00pm, Monday~Sunday, GMT+7). Responses are guaranteed within 24 business hours; however, in most cases you will receive your answer within 2 - 3 hours on a business day.
During your vacation with us, Indochina Pioneer tourguides and divers, those who are “on the field” with you, will provide first hand assistance to most of your instant requests or issues arised. The office staff with great communication chanels, expertise skills and lifetime experiences in the business are always responsively backing up. Indochina Pioneer staff will only have done their job until our clients happily arrive home safe and sound.
Let us know how we are doing; e-mail us your feedback at info@indochinapioneer.com. Your complete and total satisfaction is our greatest ambition!
Have a question? E-mail us at info@indochinapioneer.com and let us know how we can help you plan a trip to your next Indochina destination! Our standards of excellence have given Indochina Pioneer the ability to provide a variety of tours and vacation packages. We are striving to present to you the most affordable and quality tours/vacation packages the region has to offer.
So come with us and let us bring you the experience of life time!
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