Medical Assistance

When you are traveling in this region and if you need medical assistance, Indochina Pioneer always recommend SOS emergency evacuation service to include in a travel package beside Travel insurance service. International SOS emergency air evacuation service is different from Travel insurance. When an accident happens SOS international system will be accessed immediately by Indochina Pioneer.

SCOPE OF SERVICE WE (SOS) SUPPLY:

1, Travelers are under 75 years old
2, Travelers travel in Vietnam, Laos, Cambodia, Thailand, Myanmar.
3, Medical Assistance

Intl.SOS  shall  provide Traveler, upon request, with name,  address,  telephone number  and,  if  available,  office  hours  of  physicians,  hospitals,  clinics,  dentists  and dental  clinics during traveling.  Intl.SOS shall not be responsible for providing medical diagnosis or treatment.

› Arrangement of Hospital Admission
If  the  medical  condition  of  traveler is  of  such  gravity  as  to  require  hospitalization, Intl.SOS will assist hospital admission.

› Arrangement and Payment of Emergency Medical Evacuation
Intl.SOS  will  arrange  for the  air  and/or  surface transportation  and  communication  for moving  the  traveler when  in  a  Serious  Medical Condition  to  the  nearest  hospital where appropriate  medical  care  is available.   Intl.SOS shall pay for the  medically necessary expenses  of  such  transportation  and  communications  and  all  usual  and  customary ancillary charges incurred in such services arranged by Intl.SOS.

Intl.SOS  retains  the  absolute  right  to  decide  whether  the  traveler’s  medical  condition is sufficiently  serious  to  warrant  Emergency  Medical  Evacuation.    Intl.SOS  further reserves  the  right  to  decide  the  place to  which  the  traveler  shall  be  evacuated and  the means or method by which such evacuation will be carried out having regard to all the assessed facts and circumstances of which Intl.SOS is aware at the relevant time.

› Guarantee of Medical Expenses Incurred during Hospitalization
Monitoring of Medical Condition During and After Hospitalization Intl.SOS will, when authorized by Traveler/Sisters Tours, assist the traveler by guaranteeing on behalf of the traveler medical expenses incurred during hospitalization.

› Access with Travel Insurance Company to get reimbursement
Intl.SOS will, on behalf of the traveler, access with Travel insurance company who signs a travel insurance contract with the traveler to get reimbursement for the traveler's lost.

› Delivery of Essential Medicine
Intl.SOS  will  arrange  to  deliver  to  the  traveler  essential  medicine,  drugs  and  medical supplies  that  are  necessary  for  a  traveler’s  care  and/or  treatment  but  which  are  not available  at  the traveler’s  location.    The  delivery  of  such  medicine,  drugs  and  medical supplies  will be  subject to the laws  and regulations applicable locally. Intl.SOS will not pay for the costs of such medicine, drugs or medical supplies and any delivery costs thereof.

› Arrangement and Payment of Emergency Medical Repatriation
Intl.SOS will arrange and pay for the return of the traveler to the Home Country by air and/or surface transportation after hospitalization. Intl.SOS reserves the right to decide the means or method by which such repatriation will be carried out having regard to all the assessed facts and circumstances of which Intl.SOS is aware at the relevant time.

› Arrangement and Payment of Transportation of Mortal Remains